Due to increased production needs, repair turnaround is about 3 weeks. We always try our best to get your unit back to you as soon as possible. Below are some of the factors that can lengthen the amount of time it takes to get a dryer back to you.We have UPS ground to and from which will be roughly 6 days.Holiday breaks.Your location matters for shipping time.Making or missing the UPS cut-offs can add time.How fast you respond to our estimate makes a big difference.Where we fall during the week also can add time since we do not currently work on K9 dryer repairs on the weekends.